Cancel paid subscription
To cancel a paid subscription:
- Open the “billing” tab under your profile menu at the top right of any page in the app.
- On the billing pop-up, the cancellation option is at the bottom left. Click ‘Cancel plan.”
We do not offer refunds or credits for cancellations. Upon cancellation, your premium features will remain active until the end of your current billing period. At that time, your subscription will expire and your account will be downgraded back to the free plan. When your account is downgraded to free, you’ll keep the last two folios you were editing and all others will be archived for 2 weeks before being permanently deleted.
Learn more about managing account settings here.
- Manage basic account settings, like email and password.
- Manage subscription settings.
- Manage team settings.
You can also check out these other help articles to learn about working with folios:
- Creating folios
- Working with modules
- Working with canvases
- Working with sections
- Collaborating on folios
- Sharing folios
- Saving folios as templates
- Managing folios on the team dashboard
Or check out these articles to learn more about getting started in Xtensio: