Signing in to Xtensio
Sign in at app.xtensio.com. Once you’re in, you’re taken to your team’s dashboard at your Team URL.
Sign in with Google or with email
Use the same method you signed up with:
- If you signed up with Google, choose Continue with Google. You don’t have a separate Xtensio password.
- If you signed up with email, enter your email and password.
Signing in with a different method can create a second, empty account. If your work seems to have vanished after you sign in, sign out and try the other method.
Forgot your password
Choose Forgot password on the sign-in page and we’ll email you a reset link. See Reset account password. No email after a few minutes? Check spam, and make sure you’re using the address you signed up with.
Didn’t get your 6-digit code?
When you sign up with an email address, Xtensio sends a 6-digit confirmation code to that address and asks you to enter it on the Check Your Email screen.
- Check that the address shown on that screen is the one you meant to use. If it’s wrong, start the sign-up again.
- Look in your spam, junk and promotions folders.
- Choose Send a new code under the code box. The link changes to Code Sent.
- Use the newest code you received, then choose Verify Email.
If signing in tells you to verify your email address first, choose Resend verification email on the sign-in page.
Still can’t get in
- Try a private or incognito window.
- See Troubleshooting for blank screens and loops.
- Email help@xtensio.com from the address on the account.
Related: Reset account password · Update email address · Troubleshooting