XtensioHelp Center

When are payments processed?

Plans & billing Updated 9 Oct 2026 1 min read

Your subscription renews automatically on the same date each month or year, depending on how you pay. The Current Plan tab under Billing shows the amount and date of your next payment.

If a renewal catches you by surprise, we refund payments made within the last 48 hours. Email help@xtensio.com.

Related: Cancel your paid subscription ยท Change your plan

Still stuck? We're real people.

Email help@xtensio.com and a real person on our team will reply.