Why am I seeing an upgrade prompt?
Xtensio shows an upgrade prompt when you try something your current plan doesn’t include. Nothing you’ve made is lost or locked. The prompt just explains the limit. Here’s what each one means.
| You tried to… | Why you saw the prompt | What you can do on Free |
|---|---|---|
| Create more deliverables than Free allows | Free includes 10 deliverables | Archive or delete one you don’t need, then create the new one |
| Create a second project workspace | Free includes 1 project workspace | Keep using your existing project workspace |
| Export without the Xtensio mark | Free exports carry a small watermark | Export as normal, with the mark (details) |
| Export as HTML | HTML export is part of Plus | Export as PDF or PNG, or share a live link |
| Use AI with no credits left | Free includes 200 AI credits to start | Edit by hand; upgrading gives you 500 credits each billing period (details) |
| Invite more guests than Free allows | Free includes 1 guest | Remove the current guest to invite someone else (details) |
| Add more people than Plus allows | Plus covers up to 5 people | Book a call and we’ll work out what fits |
Other Plus features show a lock or a prompt when you open them on Free: custom link URLs, password-protected links, embedding, link analytics, your own domain, and uploading your own font files.
Upgrading
Choose Upgrade on the prompt, or open Billing in your account settings. See Free vs Xtensio Plus for everything Plus includes.
Related: Free vs Xtensio Plus · How AI credits work · Guests
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