XtensioHelp Center

Update your payment details

Plans & billing Updated 9 Oct 2026 1 min read

The team owner can change the card used for your subscription.

  1. Open the menu under your initials at the top right and choose Billing.
  2. Select the Payment Details tab.
  3. Under Credit Card Information, choose Update, enter the new card and save.

All future payments are charged to the new card.

Payment failed? Update your card here and the next attempt uses it. If you’re not sure which account the payment belongs to, email help@xtensio.com with the last 4 digits of the card and the date of the charge.

Related: Change your plan ยท Invoices and receipts

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Email help@xtensio.com and a real person on our team will reply.