Account Settings

Here you'll find everything you need to know about managing your Xtensio account - update account settings (like name, email, or password), managing the team plan and controlling team settings

Manage Account (3)

  • Permanently delete account

    You can request to remove your account and all of your data from the system, as compliant with GDPR. Open the profile menu at the top right of any page in the app. Select “Account settings” and then click “delete my account and data”. You can also reach out to us via the chat box […]

  • Update email address

    If you need to change ownership of your account to another user, or if you have a new email address, you can update the email address connected to your Xtensio account at any time. Open the “account settings” pop-up. Select the “email address” tab at the top. Type in your updated email address and click […]

  • Reset account password

    You can update your password on the account settings tab under your profile menu. If you’ve forgotten your password and can’t log in to your account, you can also select the “forgot password” option on the sign-in page. From your account settings pop-up: Select the “change password” tab at the top. Type in your current […]

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Subscriptions (7)

  • Cancel paid subscription

    Paid plans can be canceled at any time. To cancel a paid subscription: Open the “Billing” tab under your profile menu at the top right of any page in the app. On the billing pop-up, the cancellation option is at the bottom left. Click “Cancel plan.” Keep in mind that once your plan is canceled, […]

  • Can I change my plan?

    Yes. You can upgrade, downgrade, switch between monthly or yearly options. To make changes to your plan: Go to your profile menu with your initials in it on the top right corner of your dashboard and select “Billing”. On the billing pop-up, click “Change plan”. You can choose your plan, “Basic” or “Full Access” To […]

  • When will my payments be processed?

    Xtensio is a subscription-based service. Your payment will be processed on the same date every period (monthly or yearly). You can check the “Billing” tab under your profile menu to see when your subscription renews.

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Teams (9)

  • Manage style guide fonts

    Team owners and admins can add new fonts from Google, the system or Xtensio’s pre-set fonts. Full Access users can also upload custom font files. Choose fonts that your team regularly uses when creating brand deliverables. These could be your organization’s fonts or you can add the most popular fonts you use when creating client […]

  • Manage style guide colors

    Team owners and admins can manually add colors, pick colors from a website URL or upload a color swatch to match your Style Guide to your organization’s, or your client’s, branding guidelines. The custom color palette can include up to 27 colors. Add to Xtensio’s existing color palette, replace it with your own or add […]

  • Change team logo

    Keep in mind you must be the team owner or a team admin to access the team settings. To update the team logo: Select the “team settings” link under the profile menu at the top right of any page in the app. On the pop-up that appears, click the “change logo” to upload the image […]

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FAQs (9)

  • What is Xtensio?

    Xtensio is the easiest way for teams to create, share, and manage all of their business documents. You can create stunning pitches, sales sheets, reports, case studies, agendas, and more, with no design experience. You can add images, videos, tables, buttons, and other interactive modules to your folios. Drag and drop, resize, change backgrounds, colors. […]

  • What kind of documents can I create with Xtensio?

    You can create any sort of business content you need – one-pagers, fact sheets, pitches and proposals, press releases, employee handbooks, reports, strategy canvases, landing pages, and more. Check out our library of instructional templates and editable examples. Take the tour! How do I create a folio? Sharing, presenting, exporting Collaborating with your team on […]

  • What’s the difference between a folio and a template?

    A folio is your personal copy made from a template. It’s a live page you can edit, collaborate on, and share. Instructional templates guide you in creating a variety of business content

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FAQs

Xtensio is the easiest way for teams to create, share, and manage all of their business documents. You can create stunning pitches, sales sheets, reports, case studies, agendas, and more, with no design experience. You can add images, videos, tables, buttons, and other interactive modules to your folios. Drag and drop, resize, change backgrounds, colors. Share a link. Present a digital slideshow. Export a PDF/PNG.

A folio is a live webpage, a full-screen digital slideshow presentation, and an exportable PDF/PNG document all-in-one. Folios are responsive, collaborative, and completely customizable.

You can start from an instructional template, editable example, or a blank folio to build all your business documents and presentations with the ease of drag and drop. Add team members and guests to work together in real-time on the cloud. Changes instantly sync to the live version of the folio so both internal and external stakeholders are always up-to-date. Folios are the next generation of flexible documents and presentations.

You can create any sort of business content you need – one-pagers, fact sheets, pitches and proposals, press releases, employee handbooks, reports, strategy canvases, landing pages, and more. Check out our library of instructional templates and editable examples.

A folio is your personal copy made from a template. It’s a live page you can edit, collaborate on, and share. Instructional templates guide you in creating a variety of business content

Yes. All Xtensio plans include 128 bit SSL encryption and backups to ensure your data is secure. You can make shared folio links private and even password protect them for added security. Here’s more on the range of sharing options on Xtensio, from completely private to public.

What makes Xtensio so great is the variety of options you have to share your work. You can invite users to collaborate. You can present your work as a full-screen digital slideshow. Export it as a PNG or PDF. Share it as a live web link or embed it on your website. Xtensio is the most flexible platform for sharing business collateral.

Our plans are meant to be collaborative. You can add 2 Free guests on the Basic Access and unlimited guests on the Full Access plan. You can also add team members to your plans with a seat cost. You can check out features, pricing and details here on our pricing page.

 

Unlike other presentation or document creators, Xtensio works like a web builder so you can easily drag and drop interactive content, customize the layout, and change colors, fonts, backgrounds to get professional-looking business content out the door quickly, without needing a designer.

You can collaborate with team members and guests to work together in real-time on the cloud. And the flexibility to share folios as live web links, digital slideshow presentations, or exportable PDF/PNGs means you don’t have to jump between tools when creating different deliverables. Check out this page to see how Xtensio outpaces the competition.

Yes. You can upgrade, downgrade, switch between monthly or yearly options, or cancel at any time. To make changes, go to your billing settings.

If you cancel your plan, premium features will remain active until the end of your current billing period. When the subscription expires, your account will be removed from the system entirely.