Account Settings

Manage Account (4)

  • The Free plan

    You can always use Xtensio’s basic features and access all templates for free. The free plan allows you to keep 2 public folios on your dashboard at a time. The free plan also includes: Custom team Style Guide. Add your brand fonts and colors to lock branding across your team and all deliverables.  Learn more. Public links. […]

  • Permanently delete account

    You can request to remove your account and all of your data from the system, as compliant with GDPR. Open the profile menu at the top right of any page in the app. Select “account settings” and then click “delete my account and data”. You can also reach out to us via the chat box […]

  • Update email address

    If you need to change ownership of your account to another user, or if you’ve updated you have a new email address, you can update the email address connected to your Xtensio account under your account settings at any time. You can update the email address connected to your account via the ‘account settings’ tab […]

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Subscriptions (10)

  • The Pro Plan

    Xtensio’s Pro plan is a team subscription option. You can add as many team members and guests as you need. The plan is priced per user. There is both a monthly and a yearly Pro subscription option. Users added to the team will be billed at a prorated amount depending on your billing start date. YEARLY: $15/month/user […]

  • The Business Plan

    The Business Plan is a private and branded team account with access to more customization and productivity features. You can add as many team members and guests as you need (for teams larger than 15, get in touch to learn about our enterprise packages). There is both a monthly and a yearly Business subscription option. Users added […]

  • Cancel paid subscription

    Paid premium subscription can be canceled at any time. You can cancel the recurring subscription and downgrade your account to the Free plan. To cancel a paid subscription: Open the “billing” tab under your profile menu at the top right of any page in the app. On the billing pop-up, the cancellation option is at […]

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Teams (10)

  • Manage style guide fonts

    On the Free and Pro plans, you can add new fonts from Google, the system or Xtensio’s pre-set fonts. Business users can also upload custom font files. Choose fonts that your team regularly uses when creating brand deliverables. These could be your organization’s fonts or you can add the most popular fonts you use when creating […]

  • Manage style guide colors

    Find the style guide under your profile menu. You can manually add colors, pick colors from a website URL or upload a color swatch to match your Style Guide to your organization’s, or your client’s, branding guidelines. The custom color palette can include up to 27 colors. Add to Xtensio’s existing color palette, replace with […]

  • Change team logo

    Change your team logo via the ‘team settings’ tab under your profile menu. You must be logged into  the team dashboard you want to update the logo on, and you must be the team owner or a team admin in order to access the team settings. To update the team logo: Select the “team settings” […]

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FAQs (12)

  • Is there a recurring charge when purchasing credits?

    No. Credits can be purchased as a one-time purchase. Your account will remain on the free plan and your credits will never expire from your account.

  • Terms of Service and Privacy Policy

    Find Xtensio’s terms of service and our privacy policy on our website. Here are the links to our Terms of Service and Privacy Policy.

  • Is the free plan really free?

    Yes, the free plan is really free. You will never be asked to provide credit card information for Xtensio’s free account. If you’d like to stay on the free plan and create more than two folios, you can always delete/archive a folio to make room for a new one.

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FAQs

No. Credits can be purchased as a one-time purchase. Your account will remain on the free plan and your credits will never expire from your account.

Find Xtensio’s terms of service and our privacy policy on our website.
We offer bulk licensing discounts for qualifying non-profits and NGOs.

We offer 50% off the Business plan for non-profits and NGOs. Fill out our nonprofit application to get started.

On all Xtensio plans, you can invite as many people as you’d like to collaborate on any of your folios. You can learn more about collaboration here and team user roles here.

We do! We offer licensing options for classrooms, departments, and institutions. See our Education page for more info and fill out our EDU application.

Revision history backs up your work as you’re editing and allows you to revert to old versions of your folios.
Xtensio automatically saves your work as you complete a folio. You can view or revert to previously saved versions of your folio. Learn more.

We do not currently have trials. Schedule a demo to learn more.

Xtensio for Business is live! You can schedule a 30-minute demo with us to learn more about how the plan can benefit your team.

Yes. All Xtensio plans include 128 bit SSL encryption and backups to ensure your data is secure. You can make shared folio links private on premium plans. Here’s more on the range of sharing options on Xtensio, from completely private to public.

No. You can try all of our free templates with any of your plans. The limitations are only on your active folios.
Xtensio branding appears on all shared versions of your folios on the Free plan.

For Free accounts, Xtensio’s logo appears on exports, as well as publicly shared links to your work (footer, canvases, preview mode, presentation mode…) On Paid accounts, the Xtensio logo is removed from your folios.

A folio is an active project on your dashboard. When you save a template, this becomes an active folio.

A folio is your personal copy made from a template. It’s a live page you can edit, collaborate on and share. Here’s more on Making a Folio.

Yes, the free plan is really free. You will never be asked to provide credit card information for Xtensio’s free account.
If you’d like to stay on the free plan and create more than two folios, you can always delete/archive a folio to make room for a new one.